B. Braun

Implementation Specialist

US-TX-Carrollton
Requisition ID
2017-11530
Company
B. Braun Medical Inc
# of Openings
2
Category
Customer Service
Position Type
Regular Full-Time
Shift
8am to 5pm
Site
Carrollton, TX

Overview

With a nationwide sales team and several manufacturing locations, B. Braun Medical has become a leading full-line supplier of healthcare products and services in the U.S. The company is committed to delivering innovative products and services with unmatched quality, superior technology, and cost-effectiveness, while maintaining environmental responsibility. Through its "Sharing Expertise®" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. B. Braun employs over 4,500 people in the USA. B. Braun Medical Inc. began its operations in the USA in 1957. Initially, the company manufactured and sold disposable plastic syringes. During the 1980s and early 1990s, the company undertook several expansions and enlarged its product line of disposable medical devices. With the acquisition of McGaw, Inc. in 1997, including Central Admixture Pharmacy Services, Inc. (CAPS®), B. Braun dramatically broadened its product lines and services to U.S. customers.

 

U.S. Facilities and Operations:

 

Supporting product sales are a network of nationwide marketing and manufacturing locations. Bethlehem, Pennsylvania, is home to the U.S. Corporate Headquarters along with the marketing offices of the Hospital, Outpatient Markets (OPM), Renal Therapies, Vascular Interventional, International, and OEM Divisions. Central Admixture Pharmacy Services, Inc.(CAPS®) is also managed from this location. The nearby Allentown, Pennsylvania, facility manufactures Needle-free products, IV Safety Catheters, Anesthesia Systems, Introducers, Pharmacy Admixture products. Vascular products including Right Heart Catheters and Interventional Accessories are also manufactured in Allentown. The Irvine, California facility produces IV Solutions, Basic and Specialty Nutrition, Drug Delivery, and BTC products. Infusion Pump Systems are manufactured in Carrollton, Texas and IV administration and IV and Irrigation sets are produced in the Dominican Republic.

Responsibilities

Position Summary:

 

Executes APEX compounding system implementation projects at customer sites. The Implementation Specialist will serve as a customer’s primary point of contact for implementation and ensure adherence to training and operational standards of excellence. Shares product knowledge and operational expertise to improve customer’s compounding efficiency and enhance safety.

 

Responsibilities: Essential Duties

  • Adheres to all regulatory, operational policies and procedures, and department specific requirements; both from B. Braun’s perspective and from that of the customer’s.
  • Provides effective and efficient medical device implementation and training to users of B. Braun’s APEX Compounding System in a professional manner.
  • Leverages excellent verbal and written communication skills to manage and execute each APEX system implementation to completion.
  • Simultaneously manages up to three site implementations with minimal supervision. Exercises judgment and draws accurate conclusions based on available information.
  • Documents specific customer interactions, training activities and outcomes.
  • Develops and maintains in-depth product knowledge through continuous training and study to ensure the accuracy and appropriateness of implementation services provided.
  • Identifies and assists in facilitating any changes necessary to improve the accuracy and effectiveness of the APEX implementation process.
  • Interface with Management, QA, R&D, Manufacturing, etc, to assist with resolving product complaint issues, product reliability issues and to contribute to the overall device quality.
  • Other task assigned by manager.

Expertise: Knowledge & Skills

Qualifications

Expertise: Qualifications-Experience/Training/Education/Etc

 

Required:

  • High School Diploma or GED, required
  • Assoc. degree from a 2-year college or technical school, preferred
  • 2 to 3 years experience
  • Ability to work independently and follow standard practices and procedures.
  • 50% domestic travel
  • Some evenings and weekend travel required.
  • Required to be “on-call” on a rotating schedule.

Desired:

 

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.

 

 

Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com Equal Opportunity Employer Minorities /Women/ Veterans/Disabled

 

Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.

Other

Responsibilities: Other Duties:

 

The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.

 

Physical Demands:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Work Environment:

  • Hazards:“Employee may come in contact with occupational exposure to Bloodborne Pathogens and therefore will receive Bloodborne Pathogen training, in addition to being offered Hepatitis B vaccination.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

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