B. Braun

  • Zone Mgr, Clin Support & Serv

    Job Locations US-OH-Avon Lake
    Requisition ID
    B. Braun Medical Inc
    # of Openings
    Position Type
    8am - 5pm
    Corporate/Sales/ B. Braun of Canada/ BIS/ CeGat
  • Overview

    With a nationwide sales team and several manufacturing locations, B. Braun Medical has become a leading full-line supplier of healthcare products and services in the U.S. The company is committed to delivering innovative products and services with unmatched quality, superior technology, and cost-effectiveness, while maintaining environmental responsibility. Through its "Sharing Expertise®" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. B. Braun employs over 4,500 people in the USA. B. Braun Medical Inc. began its operations in the USA in 1957. Initially, the company manufactured and sold disposable plastic syringes. During the 1980s and early 1990s, the company undertook several expansions and enlarged its product line of disposable medical devices. With the acquisition of McGaw, Inc. in 1997, including Central Admixture Pharmacy Services, Inc. (CAPS®), B. Braun dramatically broadened its product lines and services to U.S. customers.


    U.S. Facilities and Operations:


    Supporting product sales are a network of nationwide marketing and manufacturing locations. Bethlehem, Pennsylvania, is home to the U.S. Corporate Headquarters along with the marketing offices of the Hospital, Outpatient Markets (OPM), Renal Therapies, Vascular Interventional, International, and OEM Divisions. Central Admixture Pharmacy Services, Inc.(CAPS®) is also managed from this location. The nearby Allentown, Pennsylvania, facility manufactures Needle-free products, IV Safety Catheters, Anesthesia Systems, Introducers, Pharmacy Admixture products. Vascular products including Right Heart Catheters and Interventional Accessories are also manufactured in Allentown. The Irvine, California facility produces IV Solutions, Basic and Specialty Nutrition, Drug Delivery, and BTC products. Infusion Pump Systems are manufactured in Carrollton, Texas and IV administration and IV and Irrigation sets are produced in the Dominican Republic.


    Position Summary:

    The Zone Manager of Clinical Support and Services leads a team of Clinical Nurse Consultants covering a multistate area. Under the Zone Manager’s leadership, his or her team coordinates B. Braun customer training on the use of our products with a national team of Clinical Educators. In addition, the Zone Manager, Clinical Support and Services, with his or her CNC team, sells and coordinates beyond product procedural educational programs and value added clinical services designed to improve customer clinical practice and improve patient care. The Zone Manager is focused on three strategic priorities:

    • Moving B. Braun to an evidence-based educational leadership position in the markets we serve
    • Creating a profitable clinical education business long term
    • Driving operational efficiency and execution excellence

    Responsibilities: Essential Duties

    • Collaborating with the Zone Sales VP, Zone Sales Region Managers, Clinical Zone Managers, National Clinical Education Manager, and the VP of Clinical Education and Training (as needed) to prioritize customer clinical education and services on a weekly basis.
    • Lead the day to day clinical zone activities as it relates to allocating resources to best meet the needs of the patients and customers we serve in a multistate geographic area.
    • Ultimately responsible for CNC headcount from cradle to grave including hiring (with HR), on boarding training and continuous development (with Corporate Clinical Education and Training), performance review and performance support, promotion or demotion and termination.
    • Responsible for establishing, measuring and reporting on business return of all customer clinical education and services rendered in order to defend expense spend, reduce expense spend and/or establish compelling business reason to increase expense spend.
    • Collaborate with Corporate Clinical Education, Training, curriculum development personnel, health economics outcomes research team and marketing to develop new clinical education training programs and services
    • Responsible for driving (selling) fee for service organizational culture
    • Establish relationships and develop collaborative educational development or outcomes research partnerships with clinical education opinion leaders focused on IV Therapy, Infusion Systems, Pharmacy/Nutrition and Oncology.

    Expertise: Knowledge & Skills

    • Has demonstrated consistent behavior to continuously learn and develop and to share his or her expertise with others through publication, teaching, key note addresses, etc.
    • Flexibility and easily adaptable to a changing environment.
    • Effective collaborator who demonstrates an ability to transparently influence others with and without authority.
    • Exemplary written and verbal communication skills.
    • Proven competency with Word, Excel, and PowerPoint
    • Proven business and clinical critical thinking skills and judgment
    • Relentless attention to detail and flawless execution.
    • Is coachable.
    • Takes the initiative (at risk) and does the right thing.
    • Professional manner – exhibits diplomacy and tact.
    • Strong sense of personal accountability.



    • 4-year college degree and clinical profession degree (RN, RD, RPH, EMS, etc)
    • 10 or more years of diverse experience in life sciences (clinical, education, sales, management, etc.)
    • Current clinical professional license in good standing
    • Flexible schedule, availability during off shifts and weekends as needed.
    • Demonstrated ability to adapt to changing needs of business, capable of adapting to sudden changes/project needs.
    • Willing to assume additional “stretch” projects/assignments as suggested by Corporate VP, Clinical Education.
    • Lives within territory
    • Able to pass all credentialling requirements


    • Graduate Degree (MS, MEd, MBA, PHD, etc.)

    While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds.


    Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com Equal Opportunity Employer Minorities /Women/ Veterans/Disabled

    Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.


    Responsibilities: Other Duties:

    The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.

    Physical Demands:

    • While performing the duties of Zone Manager, Clinical Education and Services, it may be necessary to sit, stand and travel for extended periods of time.
    • The Zone Manager, Clinical Education and Services must be able to lift, push or pull, at any given time, medical device equipment of up to 50 pounds without any limitations of body mechanics or movement.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work Environment:

    • The work environment is extremely fluid and dynamic—working in customer accounts, the B. Braun Corporate office, the employee’s home office, airports, hotels, etc.
    • 60% or more travel required. (3+ nights a week typical)

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.





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