B. Braun

  • CAPS Systems Administrator

    Job Locations US-AZ-Phoenix
    Requisition ID
    B. Braun Interventional Systems Inc.
    # of Openings
    Information Technology
    Position Type
    Regular Full-Time
    Day shift
  • Overview

    Central Admixture Pharmacy Services, Inc. (CAPS®) is the nation's largest network of outsourcing admixture pharmacies. CAPS, a pioneer in the outsourcing of compounded sterile preparations was founded in 1991.


    State-licensed and FDA-registered, CAPS pharmacies deliver solutions from more locations than any other national compounder. CAPS provides both custom and standard solutions to hospital and outpatient providers from our 25 locations across the United States. Making over 300,000 local deliveries annually, CAPS pharmacies operate 365 days a year to dispense labeled, patient-specific and anticipatory IV prescriptions to our health system pharmacy customers.


    CAPS believes safety is job one. Our goal is to provide the most comprehensive and continuous quality assurance program in the industry. We perform environmental monitoring, regular process validations, and daily process sterility testing as part of our routine Continuous Quality Assessment and Improvement Program.


    The CAPS service is focused on the daily admixing, dispensing, and delivery of a variety of CSPs. CAPS uniquely trained and licensed pharmacy personnel compound a broad range of patient and non-patient specific CSPs embracing the latest compounding technology, including proprietary software for ordering prescriptions and barcode safety checks for automated and manual compounding processes.


    Each CAPS pharmacy is managed by a pharmacist with well-established compounding expertise. These directors manage a team of licensed pharmacists and certified technicians trained on CAPS Standard Operating Procedures. CAPS employs a QA team of chemists, microbiologists, and on-site quality assurance personnel who are accountable independently from the admixture staff. Quality Assurance reports are provided to our clients on a quarterly basis.


    Orders are sent via CAPSLink, a web-based proprietary ordering software that can manage both complex and patient-specific prescriptions like Parenteral Nutrition (PN) and anticipatory compounded (AC) non-patient-specific order requests. CAPS ordering system can also interface with your pharmacy management software for convenience and broader custom service options. Pharmacists review orders upon receipt and prepare your order using an automated compounding process and a bar coded manual-add-system (MAS) to verify ingredient accuracy.


    CAPS mixes to order so you can be assured your order is freshly compounded and has maximum beyond use dating (BUD) when delivered. CAPS has a variety of delivery options including same day and next day services.


    Position Summary:


    The Systems Administrator position is a second-level support position with implementation and monitoring responsibilities. This person will be responsible for monitoring QA and production systems and providing implementation and support assistance. The Systems Administrator will be responsible for maintaining the highest level of up-time possible with the equipment and systems used by CAPS. This critical position will be responsible for assuring that the operating systems, equipment, user environment are maintained at production levels at all times. By producing and supporting the CAPS production and QA environments, the CAPS organization can reliably process the millions of orders placed by customers each year with confidence and with minimal interruption. The Systems Administrator is responsible for providing CAPS IT and Operations with system built consistently and reliably. The person must be able troubleshoot and support the systems and user environment at a very high level. This person must be able to precisely write and follow internal Standard Operating Procedures. This person must perform advanced support for Windows and VMware environments


    Responsibilities: Essential Duties

    • Diligently follow Standard Operating Procedures for initial setup of equipment.
    • Write Standard Operating Procedures and installation checklists for Windows and VMware vSphere and Horizion VDI environments.
    • Build, prototype, test, QA, and rollout production systems that fit specifications.Rollout procedures and processes for new systems.
    • Implement and use system monitoring tools, patch tools, and application management tools.
    • Proactively plan and perform remote site visits to maintain, replace, and monitor systems. At least 25% travel will be required to implement and support CAPS pharmacies.
    • Act as second-level support 24x365 and make sure that vacation hours are covered by other CAPS IT personnel.
    • Act as first-level support for at least 1 week per month in support rotation, 24 hours per day.
    • Closely monitor all critical systems
    • Train other CAPS IT personnel with respect to systems architecture, support, monitoring, and fail-over procedures.


    Expertise: Knowledge & Skills

    • Ability to install and configure VMware ESX servers in iSCSI and FC SAN
    • Ability to load and configure Windows 2008, 2012 servers in a VMware environment.
    • Ability to configure domain attributes using OU’s. Manage user accounts and profiles. 
    • Ability to configure and update HP stand-alone and HP blade servers.
    • Ability to configure, test and deploy Windows 7/10 desktop environment to remote sites for use in office and production environments.
    • Ability to clearly document designs using clearly defined Standard Operating Procedures.
    • Ability to monitor systems, and to assure that the proper systems maintenance contracts are up to date.
    • Ability to document hardware issues, and make appropriate decisions about gaining rapid support.
    • Ability to proactively plan for system upgrades based upon current environment and future requirements.
    • Must be able to clearly and calmly communicate with remote Pharmacy staff (customers).
    • Must be able to read, write, and speak English and be comfortable with the volume of documentation required.
    • Must respond appropriately to criticality of system quality standards in pharmacy business.
    • Ability to design, document, load and configure VMware server systems for deployment.
    • Ability to develop, design, document, and deploy Windows 7/10 to remote locations.
    • Ability to configure and use system monitoring tools that provide system availability, application availability, performance, and utilization.


    Expertise: Qualifications - Experience/Training/Education/Etc



    • BS in Computer Science, Electronics Engineering, Mechanical Engineering, related engineering or science degree or equivalent work experience.
    • 5 years experience with system design, configuration, implementation and deployment of Windows servers, VMware servers, Windows desktops, printers, and on-going system maintenance.
    • Detailed knowledge of Windows administration and some networking knowledge


    • VMware system administration training a plus
    • VMware Horizon View administration training a plus
    • Windows system administration training and certifications: MCP, MCSA (preferred), and MCSE
    • Windows 7 administration training: MCTS (preferred)
    • Knowledge of HP Blade servers and HP server hardware a plus



    Physical Demands:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


    While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to bend, twist, stand and walk. The employee must occasionally lift and/or move up to 30 pounds.


    Work Environment:

    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate. 


    Additional Requirements:

    • Must have good credit in order to qualify for AMEX business card. 
    • Must have valid drivers license and passport and be able to travel internationally (rare)



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