B. Braun

Account Research Analyst

Job Locations US-PA-Center Valley
Requisition ID
B. Braun Medical Inc
# of Openings
Customer Service
Position Type
M-F; 40 Hours / week


Aesculap, Inc., a B. Braun company, is part of a 180-year-old global organization focused on meeting the needs of an ever-changing healthcare community. Through close collaboration with its customers, Aesculap provides advanced technologies for general surgery, neurosurgery and closure technologies. Aesculap continues a proud heritage of leadership and responsiveness as we strive to deliver products and services that improve the quality of patients’ lives.



Position Summary:

Responsible for analyzing and interpreting information for the purpose of reporting accounts receivable position of key Customers to Sales Management, Credit & Collections Manager, and others throughout the organization. Will also be responsible for assisting in the resolution of any open receivable for selected Customers. Be key liaison for Collections, Finance, Sales Management and selected Customers.

Responsibilities: Essential Duties

  • Key Liaison for Finance, Collections, Sales Management and select Customers to provide Research and Resolutions for any Customer inquiry, dispute, discrepancy and problematic invoicing.  Provide Process Improvement when needed especially for accelerated issues including but not limited to high priority billing/invoicing issues.

  • Analyze and Research data on the various A/R Aging reports and format to excel to notate efforts
  • Research Analysts research Bad Debt report and reach out to direct contacts to find out issue with problematic invoicing. Research all in SAP, knowledgeable on Sales side of business, deliveries, invoicing, customer set up and Contracts. Identify if customer is set up correctly with EDI or email invoicing, correct Contract Tiers etc. Provide documentation and corrections as needed to customer to initiate the payment process. 
  • Research Analysts concentrate efforts during  Write off period to accomplish removing bad debt from write off and gain payment for that invoice that was deemed uncollectable.  Receive Write off information from Credit and Collections Manager and Report all Results back within the agreed upon timeframe.
  • Review and Release Standard AIC Returns
  • Run Daily Reports to capture status of all Standard and Quality Returns
  • Run Accounts Receivable aging reports
  • Analyzing data on the various A/R Aging Reports and formatting to Excel.
  • Monitor and manage Deduction report
  • Analyzing , evaluating and researching specific issues reflected on the Deduction Report.
  • Manage select accounts which will be agreed upon
  • Identify and find solutions to high profiled troubled accounts/health networks
  • Key liaison for Collections, Finance, Sales Management of select Customers.
  • Responsible for assisting in the resolution of open receivable for select Customers
  • Must comply with applicable ISO and FDA regulations as stated in Quality Manual
  • Must embody the Company’s Vision, Mission and Values
  • Other duties may be assigned

Expertise: Knowledge & Skills

Secondary or peripheral job functions:

  • N/A

Supervisory Responsibilities:

  • N/A


Expertise: Qualifications-Experience/Training/Education/Etc


  • BS/BA preferred
  • 3 – 5 years experience preferred
  • Experience specific to medical industry, Sales support experience helpful             
  • Must be proficient in SAP and Excel.
  • Individual should be organized, self-motivated, detail oriented, capable of meeting strict reporting deadlines, and possess strong interpersonal/communication skills.
  • Excellent verbal and written communication skills are required
  • Requires ability to problem solve and communicate effectively.
  • Requires ability to work well under pressure.
  • Language and mathematical skills; reasoning ability:
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


  • N/A

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.




Additional Information

Responsibilities: Other Duties:

The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

  • This position could require the handling of instruments that may or may not have been contaminated by blood or other body fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Aesculap will provide a safe working environment for all employees. The noise level in the work environment is usually moderate

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

What We Offer

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com.
Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.


Equal Opportunity Employer Veterans/Disabled


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